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2019 Awards for Excellence Finalists

CAA Awards for Excellence FINALISTS 2019

Excellence in Clinical Performance

Ambulance Victoria: High-performance CPR: The development and implementation of a state-wide, multi-agency model in Victoria

St John Western Australia: Revolutionising cardiac arrest outcomes in Western Australia

Excellence in Leadership

South Australian Ambulance Service: SAAS Reconciliation Action Plan (RAP)

Ambulance Victoria: Growing Leaders Program

Ambulance Service New South Wales: Protected at Work: Best Practice Occupational Violence Prevention program

Excellence in Patient Care

South Australian Ambulance Service: Client Support Unit (CSU)

Ambulance Victoria: Pilot of the Prehospital Response Of Mental health and paramedic Team (PROMPT): Providing Best Care

Ambulance Victoria: GoodSAM & AED Registration Programs

Excellence in Staff Development

Queensland Ambulance Service: Critical Care Paramedic Leadership Development Program

Ambulance Victoria: Peer Support Dog

Ambulance Service New South Wales: Wellbeing Workshop

Excellence in Technology

Ambulance Victoria: Analytics Uplift Project

Queensland Ambulance Service: Electronic Ambulance Report Form Project

Ambulance Tasmania: ESCAD Project

Winners will be announced at the CAA Gala Awards Dinner in Perth on 14th August 2019

2019 Awards for Excellence - Judges

We are excited to welcome our 2019 judges to the CAA Awards for Excellence Awards.
Our judges share an incredible amount of expertise and experience across ambulance and health sectors and we are thankful for their time and commitment to judge our Awards this year.

Peter Camerons 200pxProfessor Peter Cameron

Professor Cameron is the Academic Director of The Alfred Emergency and Trauma Centre and Professor of Emergency and Divisional Head of Health Services Research at Monash University’s School of Public Health and Preventive Medicine. Professor Cameron is also the Chair of the Monash/Alfred Injury Network which brings together in excess of 100 researchers to form one of the most comprehensive academic groups in emergency and trauma globally. He is currently a Chief Investigator at the Centre for Research Excellence in Australian Resuscitation Outcomes Consortium, the Centre for Research Excellence in Pre- hospital, Emergency Care and a number of partnership and project grants involving injury and trauma research. He has been a principal investigator on a number of large NHMRC multi-centre trials, including The Australasian Resuscitation in Sepsis Evaluation – Randomised Controlled Trial and The RINSE Trial: The Rapid Infusion of Cold Normal SalinE by paramedics during CPR, and is currently a Chief Investigator on the POLAR study of hypothermia in head injury and Reduction of Oxygen After Cardiac Arrest. In the last five years he has published over 150 manuscripts in Medline indexed journals and has over 500 peer-reviewed career publications.


Professor Vivienne Tippett 200pxjpgProfessor Vivienne Tippett

Professor Tippett is the Director of Research for Queensland University of Technology’s School of Clinical Science. Professor Tippett has worked for nearly 20 years as a clinical researcher in emergency pre-hospital care, including seven years as Director of the Australian Centre for Pre-hospital Care Research at University of Queensland and Queensland Ambulance Service. In recognition of this work she was awarded the Distinguished Services Medal by the Queensland Ambulance Service in 2011. In 2014 she was acknowledged as one of 125 Women in Leadership awardees by the YWCA. Professor Tippett is currently leading a Bushfire and Natural Hazards CRC consortium on emergency warnings and crisis communication. She was awarded the OAM for services to medical education in 2018.


TonyB200xTony Blaber

Tony Blaber is a degree qualified Chartered Engineer with experience of industrial and health sector reforms in the United Kingdom and New Zealand. From 1994, he has worked in senior management roles providing ambulance services in the NHS UK and St John in NZ. As a St John Regional Chief Executive he also carried project responsibilities for consolidating the ambulance sector’s nine “111” call handling and dispatching centres into three with unified infrastructure, people, processes and systems. This fostered a closer collaboration with NZ Police and NZ Fire Service and led to the Project Team winning a Council of Ambulance Authorities Excellence in Technical Capability Award for “No wrong door for 111 calls”. Tony represented St John on the Council for a number of years and was appointed Operations Director for St John followed by a new start-up role as Transformation and Innovation Director piloting cross health sector, cross agency projects to transform the delivery of emergency and non-emergency ambulance services to add value to Crown contracts. Since retiring in 2011, and outside of some fundraising efforts for St John and family commitments, Tony’s main other work is as Trustee and Executive Officer of the non-aligned New Zealand Paramedic Education and Research Charitable Trust, formed in 2011, and as an Appointed Director on the Board of Probus South Pacific Limited.


steve irving200xSteve Irving

Steve Irving is an experienced paramedic with over 30 years service in the London Ambulance Service, latterly as Executive Officer to the Chief Executive. Steve has extensive experience of working on national strategic issues across ambulance services, government departments and alongside key stakeholders. Steve now works as Executive Officer at the Association of Ambulance Chief Executives (AACE) on a full time basis and works closely with the Managing Director across a broad range of AACE related issues. Steve is also the main organiser of the annual Ambulance Leadership Forum, which falls under the AACE remit.

 The entry for CAA Awards for Excellence is now closed. Stay tuned for exciting announcement of our finalists on Monday 17 June.


2018 CAA Awards For Excellence

CAA18 award winnersThe 2018 Awards for Excellence presented by the Council of Ambulance Authorities (CAA) highlight the breadth of the role ambulance services play in the community. 

CAA Chief Executive David Waters said the 2018 Awards, announced in Auckland, New Zealand, highlighted the range and expertise involved in the work undertaken by ambulance services, and a standard of which all Australians can be proud.

“Some 38 outstanding nominations incorporated innovation in fields as diverse as technology, community support, training, medication and built environments,” he said.

“Our services are called on to perform roles as varied as assisting with the relocation of hospitals, helping children in isolated communities learn what to do in an emergency and of course life-saving interventions.”

Mr Waters congratulated each of the finalists and winners who were presented with trophies at the Gala Awards Dinner in Auckland sponsored by SDSI.

The 2018 winners and finalists:

Technical Award

Integrated Clinical Analytics System, St John New Zealand

Integrated clinical analytics aim to support safe and patient-centric health care. This project was linked to the introduction of electronic patient report forms which enabled the service to capture, measure and code patient information for more than 500,000 incidents a year.

Finalist: Hub and Spoke Modelling, St John New Zealand
The hub and spoke model allows for more efficient and cost effective delivery of services using low cost “spokes”, moveable response locations rather than traditional fixed stations. The model ensures ambulances can be in the right place at the right time. 

Management Award: Joint winners

Fatigue Risk Management System, SA Ambulance Service

SA Ambulance Service resolved to align fatigue management with contemporary research and best practice which lead to the introduction of a new 24/7 rosters allowing staff to monitor their own fatigue levels. The new system has resulted in a significant reduction in fatigue-related reports. 

Made Ready Model, NSW Ambulance Service 

The two main components of the model – environmental cleaning of ambulances and a new methodology for supply chain management of consumable items – is a first for any Australian ambulance service and has helped achieve the same efficiencies realised in hospitals – and quality assurance comparable to the airline industry. 

Finalist: The Royal Adelaide Hospital Clinical Move, SA Ambulance Service 
SAAS led one of Australia’s largest and most complex hospital moves with the opening of the new Royal Adelaide Hospital in 2017. The service delivered the safe and efficient relocation of 297 patients to the new hospital with no impacts on normal activity during a period of unprecedented demand.

Education Award

Electronic Portfolio of Evidence, St John New Zealand

St John New Zealand created an electronic portfolio of evidence - ePOE - to put paramedics in the driving seat of their own clinical maintenance and education. It is an opportunity to ensure paramedics are both responsible for their own CPD and engaged in reflective practice.

Finalist: Establishment of an Aboriginal First Responder Team, Ambulance Victoria
Members for the First Response Team at Lake Tyers (Bung Yarnda) Aboriginal Trust in Gippsland, Victoria, were recruited from the community to “bridge the gap” and pilot culturally sensitive primary emergency response, reduce barriers to care and improve employment opportunities.

Clinical Award

ACT-FAST: a clinical triage algorithm for stroke clot retrieval, RMH & Ambulance Victoria

ACT-FAST is a unique tool to detect patients with the most severe form of stroke and triage them to appropriate treatment more easily and quickly. The project aimed to create a simple and easily deployable paramedic procedure for identification of stroke patients requiring clot retrieval surgery. 

Finalist: Sublingual Ketamine analgesia use by volunteer ambulance officers, St John Ambulance Western Australia
The trial of “Wafermine” by volunteer ambulance officers, aims to establish the training requirements, logistics, safety and clinical effectiveness of a novel analgesic agent for use in rural and regional areas. It is believed to be the first use of this type of medication in the pre-hospital sector. 

Star Award

The Star Award, the overall winner from each of the four categories, was presented to Dr Henry Zhao (Principal Investigator, Royal Melbourne Hospital & Ambulance Victoria) and Professor Karen Smith (Ambulance Victoria) for their ACT-FAST: a clinical triage algorithm for stroke clot retrieval.

An overview of the 38 award nominations is available in CAA’s Australasian Ambulance Magazine.

View photos from the night here. Use Password: CAAC2018