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1 in 5 Australian's are affected by mental health, yet many don't seek help because of stigma. Working on the frontline and tasked with looking after our community ambulance workers can feel they need to hold strong for others and fail to look after their own mental health and wellbeing.

CAA together with our members and partners works to break the stigma around mental health and to provide guidance and opportunities to our members to support them in looking after their teams. While ambulance services across Australia and New Zealand have a long history of peer and employee support programs we are always looking to further grow and better these important resources.

10th October marks Global Mental Health Day a chance for us to take stock and check in on our own mental health and wellbeing and that of our teams, families and industry. CAA with the support of our members prepared a quick self-assessment tool for everyone to take a moment and check-in. 

Mental Health and Wellbeing Strategy


Mental Health and Wellbeing App

CAA is working with CHNNL and supporters SDSI & Skills to bring a Mental Health & Wellbeing App to a selection of services in Australia and New Zealand. Via a short daily interaction on your smartphone, chnnl takes as little as 30 seconds each day to answer its wellbeing questions. Complete anonymity empowers you to tell it like it is, to literally channel your feelings and note whether you're only just coping or thriving, and what may be challenging you the most. By sharing these real time insights it empowers leadership teams to take action by responding to employee feedback and cultivate a positive culture. We are excited for the app to launch later this year.

Mental Health Self Assessment Tool


Check In

Use our self-assessment tool.
A quick and effective mental health check-up.


On the outcomes
that are right for you.


Or seek support.

Download Self Assessment Tool


The above mental health self-assessment tool was developed by NSW Ambulance Service based on the study ‘The Mental Health Continuum: From Languishing to Flourishing in Life’ by Corey L. M. Keyes, author, Journal of health and social behaviour [0022-1465] yr:2002 vol:43 iss:2 pg:207 and work by the the Canadian Mental Health Commission. The CAA acknowledges NSW Ambulance Service’s work and thank them for sharing the self-assessment tool with our members. 

For more information please see:


World Mental Health Day



Helpful Links

We all need support from time to time and the following organisations are a great resource. If you are worried about yourself or someone you know and feel more urgent support is needed, contact your local GP or Lifeline Australia on 13 11 14 or Lifeline New Zealand on 0800 543 354.


Support lines:

Lifeline 13 11 14
Beyond Blue 1300 22 4636
Mensline 1300 78 99 78
Kids helpline 1800 55 1800
Suicide call back service 1300 659 467
qlife 3pm-midnight 1800 184 527


New Zealand

Support lines:

Lifeline 0800 543 354
Talk to a trained counsellor – text or call 1737
Tautoko Suicide Crisis Helpline 0508 828 865
Alcohol and Drug helpline 0 0800 787 797
OUTLine (sexuality and gender identity issues) 0800 688 5463