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CAA helps to provide an important link between the ambulance sector and businesses that provide goods and services for this industry and has been instrumental in providing networking and partnering opportunities for many years. The Directory by CAA was established as a way we can continue these important partnerships throughout the year, not just during our events and campaigns.





CQ University

13 27 86


With a vast footprint spanning Australia's east to west coast and a digital one that's global, CQUniversity Australia truly embodies our approach to education: we believe higher education should be for everyone. Our accessibility, flexibility, student support and wide range of courses available online and on campus help our students be what they want to be. Whether you’re looking to embark on a career in paramedicine or are already established and seeking your next challenge, CQUniversity’s career entry, career advancement and specialist study options in paramedicine can help you get there.

Tactical Medical Degrees 

As instances of mass casualty attacks increase, first responders need to be ready to manage and react to emergencies in high-risk situations where their personal safety may be compromised. Learn to deal with acute trauma situations and be uniquely qualified to respond in resource limited, dynamic and high threat environments with a qualification in Tactical Medicine from CQUniversity. Available entirely online, these highly flexible courses are ideal for paramedics and first-responders alike to gain the critical skills needed to assess, plan, prepare and implement strategies for successful operations and patient management within a tactical environment. Find out more at our website.





ORH has supported ambulance services in Australasia for over 20 years.  We have helped solve station location problems, quantify demand and capacity challenges, and set efficiency targets through our consultancy-based approach.

Our industry-leading simulation and optimisation models allow us to quickly evaluate different options for change while providing powerful evidence to support key decisions.  Our models are tailored to each client based on analysis of operational data and have been used to:

  • Design hub-and-spoke systems and optimise estate strategies
  • Assess the impacts of changes to on-duty/on-call working
  • Quantify staff and vehicle requirements to meet response standards
  • Model changes to hospital configurations
  • Test changes to job cycle components
  • Identify the impact of increasing demand

Our independent, global experience and specialist knowledge of the ambulance sector uniquely enable us to provide useful insight and feasible recommendations, and explain these clearly to external stakeholders.

Non-Emergency Patient Transport Planning

You may be familiar with ORH’s work for EMS providers, but did you know that we also support non-emergency patient transport (NEPT) providers?

While there are clear parallels with EMS service planning, NEPT providers face their own unique challenges and opportunities for improved efficiency.  Our clients often struggle to:

  • Find the correct balance of vehicles for different patient mobilities
  • Justify the staff skill mix on their vehicles to meet patient needs
  • Align rosters against irregular levels of transports across the day
  • Understand the impact of changing the number of same day bookings
  • Develop a quantified operational improvement plan
  • Quantify the impact that any of these changes may have on patient experience, service efficiency and timeliness

Through a data-led consultancy and modelling approach ORH has helped NEPT providers in Australia and the UK tackle these issues.  If any of these issues sound familiar to you, please get in touch.






0409 990 111

Pulsara is a mobile-first telehealth and communication platform that connects teams across organizations. What makes Pulsara unique is its ability to enable dynamic networked communications for any illness or injury. With Pulsara, clinicians can add a new organization, team, or specialist to any patient event, dynamically building a care team even as the patient condition and location are constantly evolving. Simply CREATE a dedicated patient channel. BUILD the team. And, COMMUNICATE using audio, live video, instant messaging, data, images, and key benchmarks. Studies report an average decreased treatment time of approximately 30% when using Pulsara. Pulsara is the evidence-based standard of care. 



1800 804 647

Ferno Australia is the only organisation in Australia that specialises in the supply of a complete suite of products to meet the needs of Ambulance, Emergency, Rescue and Height Safety. A trusted supplier to Emergency Services, Government, Hospitals, and general industry for more than 40 years, Ferno has earned a solid reputation for reliability, responsible after-sales support and innovative products. From Ferno stretchers, stair chairs and ambulance systems to rescue equipment and height access gear, accessories and PPE – all are tried and true equipment chosen because they’ll help you do your job more effectively.








About the Directory 

Diamond Tier - Our all-inclusive tier will give you advertising opportunities across all CAA platforms, including FIRST by CAA, newsletters and social media. 

Ruby Tier - This intermediate tier offers great value capturing a varied assortment of advertising opportunities across CAA platforms. 

Onyx Tier - This entry-level Directory tier covers all the basics. 

Interested in being a part of The Directory? Please contact us. 


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