Here you will find a wide range of roles available in ambulance member services and related organisations and companies.
For information on how to place a job advertisement email: admin@caa.net.au.
2025 HDR Scholarship
Aus-ROC & Curtin University
About this scholarship
This PhD scholarship is funded through the NHMRC Centre of Research Excellence grant entitled:Optimising the emergency response to save lives: An Aus-ROC Centre of Research Excellence (Aus-ROC CRE). The purpose of the scholarship is to provide a full-time PhD stipend to enable doctoral research that aims to make a difference to survival outcomes for out-of-hospital cardiac arrest (OHCA).
The exact PhD topic is negotiable. Whilst it must align with the Aus-ROC CRE program of research, the focus could be clinical, epidemiology, public health, health services, psychosocial, linguistic or spatial analysis.
Ambulance Tasmania provides emergency ambulance care and transport services through a network of 54 urban, rural and remote ambulance stations throughout Tasmania. Following unprecedented government investment and remarkable transformation achievements - including a 67% reduction in ramping hours, 54.4% cardiac arrest survival rate (second-highest nationally), and successful recruitment of 77 new paramedics - the organisation is positioned for national leadership in emergency services excellence.
About the role
The Chief Executive will report to the Deputy Secretary Community, Mental Health and Wellbeing, and be an integral member of the Tasmanian Health Service Executive. Building on proven transformation capability, the CE will drive the next phase of operational excellence whilst addressing Tasmania's response time challenges through strategic innovation and workforce development. This is a unique opportunity to lead an organisation with strong government backing, demonstrated change capacity, and momentum toward national ambulance service leadership.
About you
To be appointed you will have proven leadership and management skills of the highest order, with extensive knowledge and experience in emergency management and/or first response services. Your style will be collaborative and inclusive, with the ability to balance strategic and operational priorities and manage competing priorities effectively whilst embedding service improvements and contributing to Health Executive leadership. You will demonstrate strong financial and business management skills with proven ability to optimise resource allocation, plan for the future and deliver value from substantial budgets. You will be resilient, with sophisticated interpersonal, communication and negotiation skills and proven ability to influence and build enduring stakeholder relationships. Your values will align with the Department, and you will possess high self-awareness, personal drive and integrity. Importantly, you will deliver results in a highly visible environment whilst driving continued transformation.
Download an Information Pack by entering your details below and pressing the 'Submit' button. The pack will then load in your web browser for you to download. For a confidential discussion and any questions call Michael Holdway, Managing Director, Searchlight Group on 0400 006 513.
Candidates are encouraged to apply as soon as possible. All third party and unsolicited CV’s will be referred to Searchlight Group. Applications close midnight on Sunday 7th September 2025.
Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?
For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.
As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.
St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products with revenue of about $500 million across 17 different services, and a team of 8500 including 3500 paid team members and 5000 volunteer team members.
Last year, we connected with 1.2 million Western Australians including:
340,000 people through first aid training, education and engagement,
362,000 people who received care close to where they live and work,
410,000 received trusted transport and emergency care when they needed it most.
A job to be proud of:
The Field Service Administration Officer plays a vital role in ensuring the smooth operation of our metro Field Service functions. Your primary responsibility will be the coordination, scheduling, and rostering of the field service team to maximise time efficiency. You’ll also oversee client business portals, maintain accurate records, and assist in system improvements to help achieve overall revenue targets.
In this role, you'll collaborate with internal teams like Supply Chain and Logistics, as well as interact with new and existing clients to provide top-notch customer service. You’ll also support the field service team through efficient inventory management, processing purchase orders, and ensuring customer data is up to date.
This is a permanent, full-time opportunity based at our Belmont office, with standard working hours of Monday to Friday, 8:30 AM to 4:30 PM.
At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.
We are seeking a Specialist Alcohol and Other Drugs to aid in service delivery for our Health and Safety Department.
This is a Full Time, Permanent position. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Doncaster in line with our hybrid working model.
About the role
Reporting to the Lead Safety Programs, responsibilities of this position include, but not limited to:
Implement and monitor the AOD program at AV and all related activities
Develop, implement and deliver targeted AOD focused engagement, awareness and education programs
Monitor effectiveness of AOD program and liaise with external experts to ensure best practice
Assist managers with the investigation process while providing a supportive case management approach to all employees
Provide advice on medications and treatment in line with the Civil Aviation Safety Authority (CASA) regulations, including undertaking role of AV's Drug and Alcohol Management Plan (DAMP) Supervisor
About you
To be considered for this position you will possess a degree or relevant industry certification with proven subsequent relevant experience or an equivalent combination of training and relevant a health-related discipline, as well as relevant training qualifications or substantial experience in workplace training. Other requirements include:
ARN registration through CASA
Demonstrated experience in planning and coordinating AOD programs, preferably in the health or emergency services sector.
Demonstrated experience responding to the wellbeing needs of employees in relation to AOD
Demonstrated ability to interpret and apply relevant legislation, standards and guidelines as they apply to organisational program initiative and responsibilities.
Sound knowledge of relevant ethical protocols, legal considerations, medical terminology and confidentiality in accordance with the relevant legislation
Required to be available outside of ordinary working hours to provide advice, support or authoritative direction to other employees or managers involved in dealing with emergency or time critical incidents or issues
Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?
For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.
As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.
St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products.
Last year, we connected with 1.2 million Western Australians including:
340,000 people through first aid training, education and engagement,
362,000 people who received care close to where they live and work,
410,000 received trusted transport and emergency care when they needed it most.
A job to be proud of:
Are you passionate about workplace health and safety?
We are seeking a dedicated Respiratory Protection Program (RPP) Advisor on a permanent full-time basis to support the delivery and continual improvement of St John WA’s Respiratory Protection Program.
This hands-on role involves conducting quantitative respirator fit testing, including frequent regional travel across WA, liaising with internal stakeholders, external clients and students. The role also includes administrative tasks, policy and procedure maintenance, and supporting the overall function of the RPP team.
What you’ll do:
Conduct quantitative respirator fit testing using PortaCount 8048 technology
Deliver PPE/RPE education and training, including correct fitting and usage
Travel regularly (metro and regional WA, including overnight stays) to provide services
Plan and coordinate fit testing schedules, equipment, and logistics
Liaise with clients regarding booking, quoting, and service delivery
Maintain accurate testing records, reports, and compliance documentation
Provide expert advice on respiratory protection and improvement opportunities
Support RPP policy and procedure development
Manage and maintain fit testing equipment and consumable stock
Assist with remote fit testing programs where required.
What you’ll need:
Experience in healthcare, workplace safety, or occupational hygiene
Knowledge of PPE and respiratory protection equipment
Strong organisational skills to manage schedules, travel, and logistics
Willingness to complete accredited Respirator Fit Testing Training (provided)
Current C-class Driver’s Licence and flexibility to travel frequently
Clear and confident communication skills for working with diverse stakeholders
High attention to detail, professionalism, and problem-solving ability
Ability to work both independently and as part of a team.
Emergency Medical Dispatch Support Officer (EMDSO) - Triple Zero (000) Emergency Call Takers
SA Ambulance Service
Closes 31st August 2025
Emergency Medical Dispatch Support Officers (EMDSOs) answer Triple Zero (000) emergency calls as well as non-emergency bookings for ambulance attendance.
EMDSOs assess a patient’s condition over the phone based on the information provided and give step-by-step instructions so that the management of the patient can begin immediately.
When joining the team, SAAS provides all training in the completion of HLT31020 – Certificate III in Ambulance Communications (Call-taking) to equip EMDSOs with valuable life-saving skills.
To be successful in this role, you must enjoy assisting and helping others during periods of high stress and anxiety and be willing to use your highly developed problem-solving skills to help guide a person over the phone and determine the most appropriate pathway.
SA Ambulance Service is a Registered Training Organisation (RTO 0264).
Our processes are separated into two separate stages as follows:
Stage 1 – Will likely include
Initial review and shortlisting of your application
Undertaking any relevant assessments and tests
Initial telephone screening interview
We may follow up and seek referee reports
Stage 2 – Will likely include
Undertake a formal interview for the position
Undertake any additional selection activities (as determined by the panel)
We are seeking graduates of BHSc in Paramedicine to join our graduate training programme in both Greater Wellington and the Wairarapa with an intake start date of the 12 of January 2026.
About us
Wellington Free Ambulance’s vision is to be a trusted and reliable ambulance service that provides excellence in emergency response and connected services to move our communities to better health.
We’re the only emergency ambulance service for Greater Wellington and Wairarapa and proud of the place we hold in our communities, and the high-quality care that our people deliver every day. As well as providing emergency ambulance services, Wellington Free Ambulance also provides a Patient Transfer Service that transports patients to and from scheduled healthcare appointments, a Clinical Communications Centre answering 111 calls, and Event Medical support to a huge number of community, sporting and festival events. We also teach our communities lifesaving CPR skills through The Lloyd Morrison Foundation Heartbeat Programme.
Wellington Free Ambulance has been described as having a boutique feel due to the specific region we serve. Our region covers an area from Cook Strait in the south to just north of Waikanae around Peka Peka on the Kāpiti Coast. In the Wairarapa, our area goes as far north as Mt Bruce. In total, around 500,000 people call our region home. Thanks to our boutique feel, when you join you become part of our whānau and really do make a huge impact on our communities!
Wellington Free Ambulance is committed to building an inclusive workforce with a focus on equity, diversity and inclusion to provide a stronger internal and external culture and to improve our organisational performance. We value and embrace differences in all people and encourage diverse ways of thinking and being.
Job Description
About the role
As a Graduate Paramedic you will be required to provide the highest possible standard of patient care in a consistently efficient, effective, and professional manner.
Full training and support is provided, including classroom days, driving training, and a preceptor on the road. Our program is designed to ensure you are confident providing our patients clinical excellence and professionalism in all situations and interactions.
We offer fantastic on the job training and career progression opportunities to move you through the various authorities to practice and grow your career in Paramedicine.
This is a full-time role, and we are seeking applicants who will be available to start on the 12th of January 2025.
The assessment days are likely to be held on the week of the 6th of October. Those outside our region will be required to attend an online Assessment.
After reviewing your application, if you progress to the next stage, you will receive a link to complete a video interview. Those who progress will undertake the following steps: psychometric testing, a behavioural interview, a clinical assessment and reference checks.
St John NT is seeking a qualified and motivated Light Vehicle Mechanic to join our fully equipped workshop in Darwin.
This is an excellent opportunity to work across a diverse range of vehicles and play a hands-on role in the build and maintenance of our essential ambulance fleet.
Your work will make a real impact—directly supporting the safety of road users across the Territory and contributing to St John NT’s mission of saving lives and strengthening community resilience.
About the role:
Perform mechanical repairs and maintenance on a range of vehicles, including light vehicles and 4WDs.
Diagnose and troubleshoot electrical systems and circuitry.
Opportunity to work on ambulance builds and maintenance, as required.
Be a valued member of a dedicated, professional team that supports emergency medical services throughout the Northern Territory.
What we’re looking for:
Proven experience in mechanical repairs with a variety of vehicles.
Strong knowledge of electrical systems and diagnostic tools.
A proactive attitude and a commitment to excellence.
A passion for delivering high-quality service in a fast-paced environment.
What we offer:
A competitive salary with generous salary packaging options, including up to $15,899 for general expenses and $2,650 for entertainment, helping you maximise your take-home pay.
6 weeks of annual leave plus 17.5% annual leave loading, providing you with the time and support to recharge.
Additional benefits such as license reimbursement, professional development opportunities, and discounts on St John products and services.
A range of wellness initiatives, including free flu vaccinations, discounted private health insurance, and access to a dedicated employee assistance program for you and your immediate family.
Physical fitness reimbursement to support your health and well-being.
The rewarding experience of knowing your work contributes to saving lives and building stronger, more resilient communities.
Are you ready to make an impact in health policy and research at an International level?
Join a purpose-driven, forward-thinking organisation shaping the future of ambulance services across Australia, New Zealand, and Papua New Guinea.
We’re on the lookout for an experienced and motivated Policy & Research Officer to join the Council of Ambulance Authorities (CAA)—a leading not-for-profit and registered charity that drives collaboration, innovation, and advocacy across the ambulance sector.
Join a respected national peak body with strong sector influence
Enjoy great career development opportunities and professional training
Be part of a supportive and dynamic team culture
Additional paid leave during end-of-year office closure
If you're passionate about meaningful work in health policy, thrive on research and collaboration, and want to contribute to projects that support real-world change—we’d love to hear from you.
This permanent full-time position is based in our Western Adelaide office, ready for immediate start.
Role Overview:
The Policy & Research Officer plays a key role in delivering high-quality research and supporting policy development that informs decision-making across the organisation. Reporting to the Policy & Research Manager and Director - Partnerships & Advocacy, the role ensures that research and policy efforts align with organisational priorities. This position requires strong judgment, proactive stakeholder engagement, and the ability to coordinate working groups and support projects with minimal supervision.
This role also contributes to the organisation’s broader strategic goals by facilitating knowledge sharing, producing data-driven insights, and ensuring research and policy outputs are timely, relevant, and actionable.
Key Responsibilities:
Policy Research & Development:
Undertake research and analysis to support the development of evidence-based policy positions and initiatives.
Prepare internal policy briefings, submissions, background materials, and desktop research as required.
Assist in preparing reports and policy advice aligned to the organisation's strategic direction.
Group Coordination & Facilitation:
Organise and manage working groups, including scheduling meetings, preparing agendas, drafting minutes, and tracking actions through to completion.
Act as a key liaison for Group Chairs to ensure effective communication and coordination.
Research & Environmental Scanning:
Conduct desktop research and maintain an internal summary of key updates and trends in health policy and ambulance-related developments.
Monitor the external policy environment to support responsive and timely positioning.
Data & Performance Analysis:
Coordinate and assist in the collection and analysis of Australasian ambulance datasets and survey instruments.
Support the development and evaluation of key performance indicators (KPIs) in collaboration with internal stakeholders and member services.
Strategic Reporting & Data Presentation:
Develop and present reports, incorporating visual data tools such as graphs and tables, to support internal and external communication.
Assist in the preparation of PowerPoint presentations and formatted materials for executive and member use.
Project Support:
Provide analytical and coordination support for key projects led by the Policy & Research Manager and broader leadership team.
Contribute to the timely delivery of work plans and project outcomes.
Publications & Communications:
Assist in preparing content for corporate publications, including annual reports, sector briefings, and member communications.
Grants & Funding Support:
Provide research and content support for grant applications as required.
Representation:
Support the Director and Manager in representing the organisation on relevant committees and forums, where needed.
Member Engagement Support:
Assist in the preparation and coordination of member roundtables, consultation forums, and engagement activities.
Key Skills & Attributes:
Qualifications & Experience
Bachelor’s degree or equivalent experience in a relevant discipline (e.g., Political Science, Health Policy, Public Administration).
Minimum 2 years' relevant experience in a similar role.
Core Capabilities
Strong research, analysis, and policy development skills.
Excellent written communication, including report and policy writing.
Experience with data collection, KPI development, and performance evaluation.
Leadership & Engagement
Demonstrated project coordination and independent decision-making.
Effective stakeholder engagement and relationship-building abilities.
Experience facilitating meetings and group discussions.
Organisational & Technical Skills
Strong organisational, time management, and task prioritisation skills.
Proficiency with Microsoft Office Suite, including Excel and PowerPoint.
Ability to adapt and work effectively in a fast-paced, dynamic environment.
Additional Attributes
Demonstrated understanding of confidentiality, ethical considerations, and integrity in handling sensitive data and stakeholder information.
A commitment to continuous improvement and staying abreast of sector trends, emerging evidence, and best practices.
Familiarity with data analysis and presentation tools (e.g., SurveyMonkey, Power BI, NVivo) is an advantage.
The Office & Executive Support Officer will provide high-level support to the CAA Executive and the Secretariat team in a busy, fast-paced environment that offers variety and the opportunity to grow your career in administration.
This role involves day-to-day administrative duties including diary management, scheduling meetings, booking travel, processing expenses, and preparing documentation and reports.
You’ll also assist with office coordination and support internal and external stakeholder engagement.
We’re looking for a dynamic, organised, and proactive team player who thrives on variety and is confident in supporting senior leaders.
Salary $70k + Super
Key Responsibilities (including but not limited to)
Manage the Executive’s calendar, including travel arrangements and scheduling of meetings and activities.
Act as the first point of contact for office visitors; maintain a welcoming and professional environment.
Coordinate internal office functions and events, including catering, venue sourcing, and invitations.
Support the organisation of Secretariat, Board, and Working Group meetings, including agendas, papers, and minutes.
Maintain regular communication with internal staff and external partners across the Australasian Ambulance sector.
Monitor and prepare monthly bank reconciliations and credit card expenditure.
Maintain filing systems and support continuous improvement of administrative processes.
Support team IT needs and maintain group email distribution lists.
Oversee general office operations, including supplies, maintenance, and vendor coordination.
Provide ad hoc support to other members of the Secretariat as required.
Undertake any other duties as directed by the Executives.
Selection Criteria
Minimum 5 years’ experience in an administrative or personal assistant role.
Proficiency in Microsoft Office Suite.
Strong organisational and administrative skills.
Familiarity with office systems and tools (e.g. e-calendars, cloud-based filing systems).
Experience with financial administration (e.g. reconciliations, invoice processing), ideally using Xero or a similar platform.
Key Skills and Attributes
Excellent written and verbal communication skills.
Strong relationship management abilities.
High attention to detail and accuracy.
Strong time management skills, with the ability to juggle priorities and meet deadlines.
Experience in organising travel (domestic/international), meetings, and events.
Proven initiative and sound judgement with a “can-do” attitude.
Proficient across PC and Mac environments.
Professional discretion and reliability.
Why Work With Us?
At the Council of Ambulance Authorities, we pride ourselves on fostering a supportive and inclusive team culture where your contributions are genuinely valued.
As part of our commitment to employee wellbeing and work-life balance, we offer a range of benefits.
You’ll enjoy a welcoming and collaborative team environment where open communication and shared success are key.
Flexible work arrangements are available, including adaptable start and finish times, with a strong focus on outcomes over hours.
We also offer additional leave during the Christmas and New Year period, allowing you time to rest and recharge.
Our team members have access to ongoing professional development opportunities, with support for learning that aligns with your career goals in the not-for-profit and emergency services sectors.
The wellbeing of our staff is important to us; we promote a healthy workplace culture.
Most importantly, working with provides you the opportunity to contribute to meaningful, purpose-driven work that supports the advancement of ambulance services across Australasia.
Renowned for its unique lifestyle, the Northern Territory offers a relaxed way of living amidst some of Australia’s most stunning natural landscapes—attracting people from across the country and around the world.
Joining St John NT as a paramedic provides the opportunity to make a meaningful and lasting impact within the community, while also pursuing a fulfilling and dynamic career. This role offers not only professional challenge but also the potential for exceptional growth and advancement.
ABOUT THE ROLE
St John NT is holding an open recruitment for qualified paramedics for its Alice Springs and Tennant Creek centres. This position provides efficient and competent treatment and transportation of the sick and injured in the Northern Territory.
You will find yourself:
Responding to a significant number of medical and trauma cases requiring full application of clinical knowledge and skills
Demonstrating your adaptive and creative thinking skills through overcoming language and cultural barriers in treating a diverse patient population
Delivering care with a wide scope of practice supported by the new St John NT Clinical Practice Manual
Developing an understanding of the unique characteristics of living and working under extreme weather conditions and in ‘out of the ordinary’ situations
Treating complex cases, often in remote locations requiring 4WD access.
PROCESS
St John Ambulance conducts 3–4 intakes annually, based on operational requirements.
Our next intake is scheduled for October, and we are currently seeking Qualified Paramedics.
Once you submit your application, we will begin the process of collecting references and any required documentation. If you meet the eligibility criteria, you will be contacted to participate in an interview.
If you are successful, your application will be retained for consideration in upcoming onboarding opportunities.
ABOUT YOU
If you are passionate about remote health care and up for the challenge of expanding your scope of practice in the Northern Territory, you will have:
Be a registered paramedic with the Paramedicine Board of Australia (AHPRA) or eligible to obtain
Be able to provide evidence of having worked within a CAA (Council of Ambulance Authorities ambulance service, with an independent Authority to Practice.
You hold a current unrestricted manual driver’s license
Eligibility to work in Australia (Australian or New Zealand citizenship, Australian residential status, or valid work visa)
WHAT WE OFFER
A real opportunity to expand your scope of practice
Relocation packages available up to $15,000 depending on location and family dynamics.
Competitive Salary
10 week's annual leave
Salary packaging of $15,899 plus entertainment benefits of $2650 available
Tennant Creek and Nhulunbuy receive remote area allowances, with free accommodation and utilities provided at both locations.
Remunerated CPD
Support to grow your career with paid study leave options
A range of wellness initiatives such as flu vaccination, discounted health insurance mental and general well-being including dedicated employee assistance program.
The Administration Officer provides efficient and confidential administrative support to the region. The role is required to respond to enquiries from internal and external clients; maintain and update databases and other information systems; undertake record management duties; assist with financial and human resource management processing activities; provide support for project delivery; and assist with strategic and operational planning and implementation processes.
Provide a high standard of administrative support to the regional office and regional senior management, including handling confidential and sensitive information.
Assist with a range of human resource (HR) activities for the region, including quality checking forms, sending and tracking forms to be processed by Queensland Shared Services (QSS), following up on staff movements identified in monthly HR reports, and maintaining HR records.
Purchase goods and services as directed, process invoices for payment, assist corporate card holders with monthly reconciliations and maintain the relevant filing systems, and assist with the formatting of financial reports for follow up and verification.
Coordinate, prepare and distribute a range of documentation including letters, emails, briefs and reports, ensuring that all documentation meets departmental style guide requirements, is provided within required timeframes and the security and confidentiality of the documentation is managed appropriately.
Assist with the research and preparation of correspondence and provide support with the management of incoming correspondence by distributing and actioning as required.
Liaise effectively and maintain positive relationships with QAS staff, clients and key stakeholders to ensure that any information required in relation to the business activities of the region is provided in a timely manner.
Manage records and documentation including office filing systems and bring-up reminder systems. Maintain the security and confidentiality of hard copy files and ensure that electronic filing systems are also secure, up-to-date, accurate and operating effectively.
Comply with all departmental policies, procedures, standards and timeframes and ensure all finance and HR related activities are conducted in line with the QAS Financial Management Practice Manual and relevant delegation manuals.
Schedule and plan meetings, forums and events both internally and externally; book appropriate rooms and venues; make necessary travel arrangements; and arrange catering as required.
Prepare meeting agendas and action sheets, record meeting minutes and distribute and follow up as required.
Manage the maintenance, reporting and currency of QAS databases and information management systems as required.
Liaise with functional areas to ensure the effective organisation of training programs and activities within the region.
Escalate issues as required to other officers or managers within the region.
Fulfil the responsibilities of this role in accordance with Queensland Public Service and QAS values.
Uphold the QAS Statement of Commitment to Aboriginal and Torres Strait Islander peoples and Cultural Safety Policy Statement and prioritise safe, effective, quality healthcare that is free from racism and discrimination.
Fulfil the responsibilities of this role in accordance with Queensland Public Sector and QAS values.
The Emergency Medical Dispatcher (EMD) is an operational role within the QAS that works collaboratively with the Operations Centre team, the broader QAS organisation and other health care and emergency service providers.
The purpose of the role is to receive emergency calls, provide essential pre-arrival advice, dispatch QAS resources and coordinate patient transport movements for the Queensland community.
We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:
Communication & Relationships
Well-developed interpersonal and communication skills including active listening, assertiveness and empathy.
Ability to employ strategies to successfully de-escalate highly emotive callers/situations.
Demonstrated ability to work as an effective member of a collaborative team and assist fellow team members toward the achievement of required performance objectives and customer service outcomes.
Strong customer service commitment demonstrated through professional attitude and behaviour.
Learning & Development
Ability to rapidly acquire an understanding of the highly technical aspects of the role and all relevant QAS policies and procedures.
Ability to self-reflect and incorporate feedback to continually develop personal capability and professional practice.
Demonstrate an ongoing commitment to education through a proven record of tertiary study, vocational education or work relevant courses.
Ability to apply reasoning, analytical and problem-solving skills in a calm manner, to assess a patient's emergent needs and determine an appropriate course of action using existing resources.
Awareness of own personal triggers and limitations and a commitment to employ personal coping mechanisms to manage stress and pressure whilst maintaining operational performance.
Ability to manage stress and maintain performance under pressure without a negative impact on self or others.
Professional Conduct & Performance
Keyboarding skills with a high level of proficiency.
Demonstrated computer literacy skills in the use of available technology.
Proven capability in upholding the expected standards of conduct and performance within a busy and often demanding work environment.
Planning and organisational skills to effectively manage time and prioritise assigned workload.
Ability to suspend judgement and personal biases in order to assist people professionally and respectfully, irrespective of their age, demographic, or socio-economic group.
Position Title: Project Officer Occupational Violence Prevention Strategic Projects Employment Type: Permanent Full-time Salary Range: $109,857 - $129,624 per annum + 12% super and benefits (Health Mgr Lvl 2) Location: NSW Ambulance State Operations Centre, Sydney Olympic Park Application Close: Midnight of 25 August 2025
With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.
ABOUT NSW AMBULANCE NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.
NSW Ambulance is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply!
What's on Offer - Allocated Days Off (ADO) once a month take a paid day off - Additional Public Holiday - Generous salary packaging options to help you increase your take home pay: Up to $9k for living expenses + $2.6k meal & entertainment + novated leasing - Staff Support Program - extensive free confidential and professional assistance for staff and their families - Fitness passport, and medic-fit gyms at most locations - discounted gym membership that both you and your family can enjoy - Discounted private health insurance - Career development and growth opportunities - Collaborative and supportive team
Coordinator Occupational Violence Prevention and Safety Reporting
NSW Ambulance
Closes 25th August 2025
Position Title: Coordinator Occupational Violence Prevention and Safety Reporting Employment Type: Permanent Full-time Salary Range: $84,4436 - $112,331 per annum + 12% super and benefits (Health Mgr Lvl 1) Location: NSW Ambulance State Operations Centre, Sydney Olympic Park Application Close: Midnight of 25 August 2025
With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.
ABOUT NSW AMBULANCE NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment. NSW Ambulance is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply!
What's on Offer - Allocated Days Off (ADO) once a month take a paid day off - Additional Public Holiday - Generous salary packaging options to help you increase your take home pay: Up to $9k for living expenses + $2.6k meal & entertainment + novated leasing - Staff Support Program - extensive free confidential and professional assistance for staff and their families - Fitness passport, and medic-fit gyms at most locations - discounted gym membership that both you and your family can enjoy - Discounted private health insurance - Career development and growth opportunities - Collaborative and supportive team
NSW Health and NSW Ambulance have a zero-tolerance stance to any violence or abuse against its workers regardless of who is committing these acts.
NSW Ambulance workers have the right to work in a safe environment.
Ambulance Victoria (AV) is a recognised world leader in pre-hospital emergency care and is currently recruiting full time Advanced Life Support (ALS) Qualified Ambulance Paramedics to join our innovative and professional team.
Becoming a member of the Ambulance Victoria team, you'll enjoy a professional working environment that recognises the importance of a work/life balance. Our team is focused on cultural change to support continuous improvement, with exciting times ahead for us, aiming to provide even greater targeted pre-hospital care to all Victorians. You will also enjoy benefits such as salary packaging, defined benefits superannuation and supported career growth.
Are you ready to apply?
Are you an Australian or New Zealand citizen or the holder of an unrestricted working rights visa?
Are you prepared to work anywhere in the state of Victoria?
Are you willing to undertake rotating shift work including morning, afternoon and night shift inclusive of public holidays and weekends?
Do you hold a full driver's licence or have you held a probationary P2 licence for at least one year?
Are you a qualified ALS Paramedic (or equivalent) within a service recognised by the Council of Ambulance Authorities
If you answered yes to all of the above questions, we want to hear from you!
Applying for a Qualified Ambulance Paramedic position
Please click ‘Apply' below to submit your application online.
Please note, once you have registered your details, you will receive an email requesting that you submit scanned certified copies of the following documents before your application is assessed:
National Police Certificate
Driving History Report (including statement of demerit points and convictions)
Proof of right to work in Australia (Passport/visa/Birth Certificate)
Front and back copy of your driver's license
Proof of current scope of practice
Avoid delays with your application by following the below instructions
AV requires ALL documents to be certified by an authorised witness
Certification must be dated within 6 months of AV receiving the document
Documents and certification must be legible and any pictures clear
Once submitted, you will receive an email confirming receipt of your application. You will be contacted by the AV Recruitment Team in due course via email to advise of the next recruitment process.
Contact us
All queries should be directed to gaprecruitment@ambulance.vic.gov.au.
We are an equal opportunity employer and welcome applications from people of culturally and linguistically diverse and indigenous Australian backgrounds.
By applying for a position with Ambulance Victoria (AV), you agree that should you be successful in your application, AV will be your primary employer. You will be required to seek approval to engage in any other paid employment or for participation in outside interests that may be, or be perceived as, a conflict of interest for AV.
