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Welcome to the CAA Job Board

Here you will find a wide range of roles available in ambulance member services and related organisations and companies.

For information on how to place a job advertisement email: admin@caa.net.au.

 

 

Manager Clinical Triage

Ambulance Victoria

Applications close March 12 2024

      Job Description

      At Ambulance Victoria we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient and it sits at the heart of everything we do. No matter support role you play in delivering our critical services to the Victorian public, you join a team dedicated to bringing our vision of ‘Outstanding emergency health care every time' to life.

      Ambulance Victoria (AV) has an exciting opening for a Manager, Clinical Triage, to lead a dedicated and progressive team with a focus on leading clinical excellence and innovation in our secondary triage service. This is a full-time 12 month fixed term opportunity to join the Operational Communications division which is responsible for coordinating and optimising state-wide emergency and non-emergency ambulance response, as well as the provision of patient care through Australia's largest secondary triage service.

      About the role

      If you take pride in being someone who makes a difference, then this role is for you. Reporting to the Director, Operational Triage Services, and working closely with the Manager, Triage Operations, this position is accountable for the leadership of staff and achievement of clinical performance outcomes within Secondary Triage.

      With a key focus on leading clinical standards and the development and implementation of clinical and educational programs. Your responsibilities will include, but are not limited to: 

      • Leading innovation and continuous review of clinical triage systems, processes and structures including education, training, and coaching
      • Providing day to day operational leadership and resourcing to meet demand, with a focus on clinical performance outcomes and leading strategies to achieve optimum clinical results.
      • Provide leadership support for the Patient Management function to achieve Best Care responses for frequent and complex callers.
      • Advising on and recommending strategies, improvements, and best practice in areas of service delivery, systems, performance, and clinical standards
      • Identifying, developing, and implementing mitigation strategies for risks related to clinical assessment, patient safety and patient experience
      • Provision of strong and effective leadership, coaching and mentoring to the clinical triage leadership team and personnel by fostering a performance based, collaborative culture with a commitment to world class clinical standards
      • Regularly monitor and assess the performance of direct reports to provide constructive feedback, highlighting development needs
      • Understand, observe and adhere to all safe working procedures and maintain safe work practices

      About you

      Suited to a highly driven and motivated individual who is passionate about improving service delivery and the successful applicant will possess:

      • Highly developed and contemporary clinical knowledge and skills
      • High level understanding of Secondary Triage practices and the whole of health system approach to the development and supplementation of health pathways
      • Current AHPRA Paramedic or Division 1 Nurse registration
      • Demonstrated previous experience in systems improvement
      • Extensive experience in leadership, management and supervision of clinically complex multi-disciplinary teams, and an ability to provide clinically appropriate guidance while ensuring staff welfare and wellbeing support
      • The ability to work effectively with individuals of diverse cultures, interpersonal styles, abilities, motivation or backgrounds; to make the most effective use of capabilities, insights and ideas of all individuals
      • Strong verbal and written communication skills to enable ideas and opinions to be expressed clearly and effectively, to enable effective interaction with staff at all levels within the organization including external stakeholders and members of the public, and the preparation of accurate and well-presented documents and reports
      • Required to be available outside of ordinary working hours and frequently provide advice, support or intervene and manage emergency or time critical incidents or issues to the level of their authority (CAA2)
      Full Job Description
         

      New Zealand or Australian Trained Paramedics Currently Working Overseas - Expression of Interest

      Hato Hone St John

      Applications close June 1 2024

          Keen to experience the kiwi lifestyle, beaches, snow and everything about Aotearoa New Zealand?

          Hato Hone St John is continuing to grow and we have a wide variety of paramedic roles available across New Zealand, from urban to rural and remote, we have it all. So, if you are a trained paramedic, keen to come here, we are offering a fast-track pathway to get you on board. We invite you to join Hato Hone St John.

          What are we offering?

          We offer a swift orientation and will have you working on a paramedic roster within a couple of months. When you arrive, we'll provide a 2-week induction and 16 orientation shifts. We may also offer a payment to help with your relocation expenses, and will reimburse your NZ paramedic registration and APC costs.

          This pathway applies to all paramedic roles across Aotearoa New Zealand.

          Criteria

          To take advantage of this pathway, you'll need to have:

          • Completed an Australian Bachelor's Degree in Paramedicine, BHSc Paramedicine in New Zealand, or equivalent qualification.
          • Have been working as a paramedic on an emergency ambulance
          • Gained (or eligible to gain) NZ paramedic registration - check out https://www.paramediccouncil.org.nz/
          Full Job Description
                 

          Paramedic

          Hato Hone St John

              Paramedics are degree-qualified, registered health professionals with the knowledge, skills and experience to assess and treat a wide range of clinical conditions, from relatively minor concerns to life threatening illness. Paramedics can administer a range of treatments including intravenous medicines.

              There are four key steps to becoming a Paramedic within Hato Hone St John:

              • Complete one of the approved pathways for fulfilling qualification requirements. See the ‘tertiary paramedic programme’ section in the prospectus.
              • Obtain registration as a Paramedic and an annual practising certificate from Kaunihera Manapou Paramedic Council
              Full Job Description

              Paramedic (Australian Registered)

              St John Ambulance Papua New Guinea

              POSITION SUMMARY:

              St John PNG is advertising for Australian-Registered Paramedics to support a joint PNG-Australian initiative funded by the Australian Government (the Project). The Project will run for 3 years from April 2024 (with in-country training prior to commencement).

              As a St John PNG Paramedic (Australian-registered), your primary responsibility will be responding to calls for medical assistance from Australian staff attached to the Project, who will be based in Port Moresby, Lae, Mount Hagen and Kokopo. You will be responding with a locally-trained clinician.

              When you are not responding to medical assistance calls, you will assist with developing and training local ambulance personnel, coordinating and administrating clinical development projects and other capacity-building initiatives. 

              Full Job Description

              Indigenous Paramedic Program (IPP)

              Queensland Ambulance Service

              The Queensland Ambulance Service (QAS) acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of this country. We recognise their connection to land, wind, water and community. We pay respect to them, their cultures and to their Elders past, present and future.

              The QAS has developed its own Aboriginal and Torres Strait Islander Cultural Safety Framework and is actively working towards implementing the strategies and initiatives within this plan to increase its cultural capability. 

              QAS is committed to improving health equity for Aboriginal and Torres Strait Islander peoples and increasing workforce participation particularly within the health workforce.

              In July 2023 QAS released its Statement of Commitment to Aboriginal and Torres Strait Islander peoples embedding this commitment into all aspects of our organisation.

              Our organisation is committed to growing its Aboriginal and Torres Strait Islander cultural capability to:

              • enhance the quality of culturally appropriate services provided to Aboriginal and Torres Strait Islander people and communities
              • develop and maintain relationships with Aboriginal and Torres Strait Islander communities and organisations
              • increase the employment representation of Aboriginal and Torres Strait Islander people from Indigenous communities within the QAS.

              The Indigenous Paramedic Program focus areas include:

              • providing access and equity in education for Aboriginal and Torres Strait Islander people aspiring to work in the space of pre-hospital ambulance response
              • identifying Aboriginal and Torres Strait Islander Queenslanders with a strong interest in health care who have the support of their community
              • developing individuals to achieve their full potential
              • fostering the principles of reconciliation within everyday practice.

              The program provides a structured and supportive educational pathway with the added benefits of full-time employment within the pre-hospital emergency response sector. This program offers on-the-job clinical supervision from Paramedics and additional learning support throughout the program.

              The program education pathway has been tailored to accommodate various learning needs and capabilities. It provides a scaffolded program with several accreditation milestones available along the way. The QAS has partnered with the Central Queensland University to deliver a unique learning and employment opportunity. The program has been designed to equip participants with the theoretical knowledge and developed skills required to provide clinical assessment and care in the emergency pre-hospital environment.  

              For further details in relation to the requirements and duties of this role, and information on the recruitment process, please refer to the Role Description.

              Full Job Description
               
                   

              Qualified Ambulance Paramedic

              Ambulance Victoria 

               

              Ambulance Victoria (AV) is a recognised world leader in pre-hospital emergency care and is currently recruiting full time Advanced Life Support (ALS) Qualified Ambulance Paramedics to join our innovative and professional team.

              Becoming a member of the Ambulance Victoria team, you'll enjoy a professional working environment that recognises the importance of a work/life balance.  Our team is focused on cultural change to support continuous improvement, with exciting times ahead for us, aiming to provide even greater targeted pre-hospital care to all Victorians.  You will also enjoy benefits such as salary packaging, defined benefits superannuation and supported career growth.

              Are you ready to apply?

              •Are you an Australian or New Zealand citizen or the holder of an unrestricted working rights visa?

              •Are you prepared to work anywhere in the state of Victoria?

              •Are you willing to undertake rotating shift work including morning, afternoon and night shift inclusive of public holidays and weekends?

              •Do you hold a full driver's licence or have you held a probationary P2 licence  for at least one year?

              •Are you a qualified ALS Paramedic (or equivalent) within a service recognised by the Council of Ambulance Authorities

              If you answered yes to all of the above questions, we want to hear from you!

              Full Job Description
                     

              Experienced Paramedic and Experienced Intensive Care Paramedic

              SA Ambulance Service

              Applications close Sunday 3 March 2024

              Are you an Experienced Paramedic or an Experienced Intensive Care Paramedic (ICP) looking for an opportunity where you can make a positive difference in the South Australian community?

              SA Ambulance Service (SAAS) is expanding its crewing across both metropolitan and country operations creating an exciting opportunity for potential applicants.

              As an Experienced Paramedic or Experienced ICP with SAAS, you will provide a high standard of patient care to the SA community and deliver 'Patient First' pre-hospital care within the SAAS Scope of Practice.

              Our workplace provides structured teams that will support you to become a valuable employee of the organisation. Our team leaders and managers are motivated to help you continually grow and develop as a clinician.

              With the capacity to work effectively in response to work demands, you will possess excellent decision-making skills and the ability to make sound judgements and problem solve in high pressure situations. You will use your sound written and verbal communication skills to interact effectively with a broad cross-section of the community.

              Experienced Paramedics and Experienced ICPs may be required to work across South Australia in paid roles in a range of metropolitan and country locations.

              Full Job Description

               

              Ambulance Trainee Officers

              St John Ambulance Papua New Guinea

              St John takes year 12 graduates, puts them through an intensive 52-week training program to become a qualified ambulance officer.

              The gruelling induction training will test the trainees’ resolve, resilience and ability to learn and operate in a high pressure environment.

              Training phase

              Ambulance officer training takes place over a 52-week period.

              The trainee is required to complete all phases of their training to progress to become a qualified ambulance officer. The trainee is only considered a permanent employee of St John once they have completed all training to qualify as an ambulance officer.

              The training consists of three phases.

              Full Job Description

              Emergency Medical Assistant (EMA)

              Hato Hone St John

                  Emergency Medical Assistants (EMAs) are ambulance personnel trained in basic emergency skills. Their focus is on assisting personnel at higher practice levels to provide optimal patient care.

                  The role of an EMA is to facilitate patient assessment, treatment, transport or referral, in support of a lead clinician, as part of an emergency ambulance crew. EMAs complement the lead clinician by supporting clinical care, crew resource management, manual handling, advanced driving, scene management (including the management of major incidents), de-escalation, physical intervention, procedural preparation and infection control. EMAs complete the same foundation education as everyone else.

                  Full Job Description

                  Paramedic Opportunities in New Zealand

                  Wellington Free Ambulance

                      Why join Wellington Free Ambulance

                      We are the one and only paramedic service for Wellington and Wairarapa, and the only Paramedic service in the country who are free. 

                      We are proud of the place we hold in our community, and the high-quality, leading-edge patient care that our people deliver every day.  As well as emergency paramedic care, we provide patient transfer services; have paramedics who are part of the Life Flight crew and rescue squad, plus operate the 111 clinical communications centre for our region. We respond on average to around 57,000 emergency incidents per year. 

                      We consider ourselves to be the best little ambulance service in the world, with an awesome team around 400 staff and over 80 volunteers who cover from Cook Strait to just north of Waikanae on the Kapiti Coast, and across to Mt Bruce in the Wairarapa.   Being this size means when you join you do become part of our whanau and you really do make a huge impact for our community!  

                      If you would like to learn more about our great place to work, please visit Wellington Free Ambulance’s website www.wfa.org.nz . You can also see more about our fantastic organisation by viewing our page on https://www.facebook.com/wellingtonfreeambulance/

                      What our Paramedics do

                      Our paramedic crews respond to emergencies 24 hours a day, 365 days a year. It’s their job to work quickly and help by providing world class, compassionate care to our community across Wellington and Wairarapa.

                      As a Paramedic you will be required to provide the highest possible standard of patient care in a consistently efficient, effective and professional manner. This role provides leadership within their assigned authority to practice, ensuring that professionalism and clinical excellence are always modelled and maintained, in all situations and interactions.

                      We are seeking qualified Paramedics who have previously worked as a Paramedic with an Authority to Practice – whatever experience you have we would welcome your application! 

                      Full Job Description

                      Emergency Medical Technician (EMT)

                      Hato Hone St John

                          Emergency Medical Technicians (EMTs) are clinically qualified ambulance personnel who have been trained to respond to independently assess, treat and transport patients as required. EMTs can administer a range of treatments, for example the administration of oral and intramuscular medicines. They have greater exposure to patients and more responsibility for patient care and clinical outcomes.

                          Approved pathways for qualification requirements:

                          • Gain the Level 5 New Zealand Diploma in Ambulance Practice. Qualification OverviewClinical Course Prospectus
                          • Gain the Diploma in Paramedic Science from AUT. Diploma in Paramedic Science
                          • Gain a Bachelor of Health Science (or equivalent) from a Paramedicine Accreditation Committee-accredited programme.
                          • Complete the first three semesters of a Bachelor of Health Science in Paramedicine at AUT or Whitireia.
                          • Apply to the ATP Credentialing Committee for approval to progress to Clinical Assessment. To be granted approval applicants will need to demonstrate to the committee that they are clearly making decisions and performing interventions in their existing practice at an EMT level.
                          Full Job Description
                               
                           

                          Graduate Ambulance Paramedic

                          Ambulance Victoria 

                          AV invites interested applicants in their final semester of study to submit their application for the role of Graduate Ambulance Paramedic.

                          Are you ready to apply?

                          • Are you an Australian or New Zealand citizen or the holder of an unrestricted working rights visa?
                          • Are you prepared to work anywhere in the state of Victoria?
                          • Have the dedication and commitment to undertake the full time graduate program required to become a Qualified Ambulance Paramedic?
                          • Are you willing to undertake rotating shift work including morning, afternoon and night shift inclusive of public holidays and weekends?
                          • Do you hold a full driver's licence or have you held a probationary P2 licence for at least one year?
                          • Have you completed or are you in your final semester of a recognised Paramedicine degree as listed on our website https://www.ambulance.vic.gov.au/careers/graduate-ambulance-paramedic-recruitment/

                          If you answered yes to all of the above questions, we want to hear from you!

                          Avoid delays with your application by following the below instructions:

                          • AV requires ALL documents to be certified by an authorised witness
                          • Certification must be dated within 6 months of AV receiving the document
                          • Documents and certification must be legible and any pictures clear

                          Once submitted, you will receive an email confirming receipt of your application. You will be contacted by the AV Recruitment Team in due course via email to advise of assessment activities.

                          We are an equal opportunity employer and welcome applications from people of culturally and linguistically diverse and indigenous Australian backgrounds.

                          Full Job Description
                           
                             

                          Ambulance Call-Taker

                          Emergency Services Telecommunications Authority

                          About the role 

                          ESTA is the critical link between the Victorian community and the state's emergency services agencies. It provides Victoria's 24-hour emergency call-taking and dispatch services for police, fire, ambulance and VICSES.

                          The role of an ESTA Ambulance Call-taker is a critical one and no two days are the same! You will be receiving and processing 000 calls from the public and obtaining information required by Ambulance Victoria to triage the situation, often whilst providing lifesaving guidance and support. You will absolutely make a meaningful difference in the life of Victorians every day.  Being a people person is a must!

                          There is nothing average about a day in the life of an Ambulance Call-taker – from delivering babies to diagnosing strokes, every day is different and rewarding in equal amounts. You will be helping someone in the worst moment of their worst day, and your ability to build rapport and gain trust will be pivotal to providing the highest possible level of care. This is not a call-centre role - ESTA Call-takers are the front line of the front line! Your colleagues are your work family, on hand to support, guide and help you help the public, whatever the circumstances.

                          The role of an Ambulance Call-Taker is a unique opportunity, allowing flexibility and balance to meet your individual circumstances, work preferences or study requirements. We offer both full time and part time rosters and are presently accepting applications for Ambulance Call-taker training courses commencing throughout the coming months.

                          About you

                          Do you have a passion for the community in which you live? Maybe you have engaged with “Triple Zero” staff in your current role but are unsure what the job entails, or you are seeking a change of scene whilst remaining in the emergency services sector.

                          ESTA Call-taker roles are unique and challenging and we have successful Call-takers from a wide range of occupational backgrounds, life stages and cultural backgrounds. You are likely to be a good fit for these positions if you:

                          • Enjoy working in a busy environment where multi-tasking with high attention to detail is the norm
                          • Are tech savvy enough to use multiple software systems whilst under pressure
                          • Have proven persistence and good decision-making capabilities
                          • Communicate effectively by listening, showing empathy, and adapting your style to the situation
                          • Maintain a calm, resilient composure in stressful situations
                          • Demonstrate the highest standards of professional conduct and support for others
                          • Learn quickly, developing your capability whilst embracing constructive feedback
                          • Are not afraid to speak up and ask for help when it is needed

                          ESTA Call-takers experience clearly defined career progression through our Dispatch, Training, Mentoring and support roles. Accordingly, we welcome interest from applicants with any form of dispatch background or previous experience in roles where strong radio communication skills were paramount.

                          About ESTA

                          At ESTA, we are not only about delivering the right emergency response. Inclusion is a priority for us, and we deeply care about developing an employee community which is a betterment to the ones in which we work.

                          • We are champions of programs and initiatives which promote diverse representation in the emergency services sector
                          • We offer and promote flexible work practices to support employee health, wellbeing, and personal circumstances
                          • We value clearly defined career progression, and we are committed to the ongoing training, support and upskilling required to help our employees to achieve their goals
                          • We offer attractive pay and conditions including 5 weeks annual leave per year
                          • You will belong to a connected and highly supportive and caring team, united by a common purpose

                          What next?

                          Please express your interest by submitting a pitch, cover letter and a resume via the ‘Apply Now’ link.

                          The pitch is your opportunity to tell us why you want to become a Call-taker and what makes you stand out from the crowd. What motivated you to apply for the role of a Call-taker? What skills and qualities do you have that will make you a great Call-taker for the Victorian community?

                          You have 200 words to make your pitch to us. Please try to maximise this as much as possible as its your opportunity to make a great first impression.

                          Please note there are several steps in the recruitment process for Call-taker positions - we are recruiting now for successful applicants to begin throughout the coming months.

                          In accordance with the Public Health Directions issued by the Chief Health Officer, ESTA must comply with employer obligations regarding mandatory COVID 19 vaccinations for authorised workers. If you are successful in gaining employment with ESTA, you will be required to provide evidence of your third booster against COVID-19.

                          Apply Now