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CAA Awards for Excellence

About

The Awards for Excellence have been run by the Council of Ambulance Authorities for more than 16 years with the aim to recognise the hard and innovative work of member ambulance services from Australia, New Zealand and Papua New Guinea. The awards are designed to encourage innovation and to enable services to share their work and learn from each other. The awards are independently judged by a panel of industry-respected judges from across the globe.

Winners were revealed at the 2025 Awards for Excellence Gala Dinner held on August 20th at the prestigious Adelaide Oval.  

Please follow our social media accounts for the most up-to-date news and stories regarding the Awards for Excellence and CAA Congress..

 

 

2026 Awards for Excellence

The Awards for Excellence have been run by the Council of Ambulance Authorities for more than 16 years with the aim to recognise the hard and innovative work of member ambulance services from Australia, New Zealand and Papua New Guinea.

Entries for the 2026 CAA Awards for Excellence are now open. We encourage you to consider submitting projects and programs currently underway within your organisation. 

Awards Timeline

  • 29 January 2026 – Awards nominations and platform open
  • 14 April 2026 – Awards nominations and platform close
  • 1 May 2026 – Judging commences
  • 16 June 2026 – Finalists announced
  • 13 August 2026 – Winners announced at the CAA Awards for Excellence Gala Dinner, held during the CAA Congress in Canberra

If you have any questions or require any assistance, please contact our team at admin@caa.net.au

*Please note that applications are only accepted by CAA Member Services.

Start an Application

2025 CAA Awards for Excellence Showreel

2025 Awards for Excellence Finalists Announced

 

2026 Award Sponsors


 Excellence in Technology

Click to see the 2025 Finalists


Recognising innovation or capability in the fields of equipment, communications & information systems.

2025 Finalists:

Hato Hone St John - Sovereign AI and Automated auditing: The future of clinical auditing

The National St John Ambulance Service Papua New Guinea - PNG Snakebite Partnership

WINNER: St John WA - Implementation of a Dedicated Prehospital Clinical Incident Management System

Proudly Supported By

 



 Excellence in Clinical Practice

Click to see the 2025 Finalists


Recognising innovation or capability in the fields of skills mix, pharmacology, and clinical intervention as they relate to patient treatments and outcomes.

2025 Finalists:

WINNER: Ambulance Victoria - The Safe Treatment of Atrial Fibrillation in the Community (STAY) 

NSW Ambulance - PRECARE

St John WA - Extended Care Paramedics Pilot

 

Proudly Supported By

 


 Excellence in Staff Development

Click to see the 2025 Finalists


Recognising education improvement or innovation in the fields of; Programme design, delivery, assessment, and accreditation; professional development, skills maintenance, practice standards, including community education; and research and/or innovation supporting evidence-based practice.

2025 Finalists

Ambulance Victoria - Enhancing Resuscitation quality through data-driven feedback

Hato Hone St John - Ambulance response to active armed offender: SOP and CCE

WINNER: St John WA - Deliver Sector-Recognised Family and Domestic Violence Informed Education to Emergency Responders Across All of WA

Proudly Supported By


 Excellence in Patient Care

Click to see the 2025 Finalists


Recognising patient experience, improvement, or innovation, including how a service has assisted a specific patient or cohort.

2025 Finalists:

Ambulance Tasmania - Ambulance Tasmania Palliative Care Project (Enhancing Paramedic Palliative Care Initiative)

WINNER: Ambulance Victoria - Paramedics Exposure Analysis (PEA)

SA Ambulance Service - Patient Transport Service

 

Proudly Supported By


 Excellence in Leadership

Click to see the 2025 Finalists


Recognising management practice and operational improvement and innovation in Management culture, open communication, accountability, management development, professional standards, and diversity of the workforce. This includes how a service has paved the way in leadership for future generations.

2025 Finalists:

Ambulance Victoria - Creating a Communication Accessible Service - AV's Disability Inclusion Program  

WINNER: SA Ambulance Service - Volunteer Insights Survey

St John WA - Support for Perimenopause and Menopause in the Workplace

 

Proudly Supported By

 


 Excellence in Mental Health & Wellbeing

Click to see the 2025 Finalists


First introduced in 2021, this category recognises innovation and excellence that a service has provided both staff and patients on improvements in mental health and wellbeing, including programmes, training and support.

2025 Finalists:

Ambulance Victoria - Suicide Intervention Response & Engagement Network (SIREN)

WINNER: The National St John Ambulance Service Papua New Guinea - 2030 Staff Health Strategy

St John WA - Injury Management Support – Early Intervention Physiotherapy Program

 

Proudly Supported By

 


 Star Award

Click to learn more and see the 2025 Winner details


WINNER: The National St John Ambulance Service Papua New Guinea - 2030 Staff Health Strategy

Chosen from amongst each of the six Category winners, the Star Award is the ultimate recognition of excellence in the Ambulance Sector. A Star Award winner is recognised as doing some uniquely innovative in the Ambulance sector, ultimately leading to better patient outcomes.

Proudly Supported By

 

 

CAA AWARDS FOR EXCELLENCE JUDGES

Meet your 2026 CAA Awards for Excellence Judges  

 

Matthew Cannon

Fellow Australasian College of Paramedicine

Former Chief Executive and Commissioner of the National St John Ambulance Service of Papua New Guinea

Matt is a paramedic and registered nurse with 17 years of experience across Australia and the Pacific. He served as Commissioner and Chief Executive of the National St John Ambulance Service in Papua New Guinea from 2016 to 2025, with responsibility for PNG’s national emergency ambulance and aeromedical service. He has also worked extensively with St John across Australia, alongside roles with NSW Ambulance, NSW Health, the NSW Minister for Health, and Ambulance Victoria. His experience spans frontline operations, system support and development, research, technological innovation, and executive leadership.

He has contributed to the Council of Ambulance Authorities over six years as a Board member, including serving as Deputy Chair in 2024/25. Matt was appointed a Member of the Order of the British Empire (MBE) in the King’s New Year Honours 2026 for services to ambulance. He is also a Paul Harris Fellow (Rotary International), a Commander in the Order of St John, and a Fellow of the Australasian College of Paramedicine.

Professor Belinda Flanagan (PhD) 

Belinda is Dean and Head of School for the School of Paramedicine and Public Safety at the University of Tasmania. She brings close to 30 years of experience as an academic, registered paramedic, nurse, and midwife. Her work spans education and research across emergency services at a national level.

Belinda supervises higher degree by research students and has authored peer-reviewed publications and delivered conference presentations internationally. As Dean and Head of School, she leads undergraduate and postgraduate programs and manages major partnerships with NSW Health, NSW Ambulance, Ambulance Tasmania, Tasmania Police, and the Australian Defence Force. She also leads the development of a National Centre for Training and Research in Emergency Response and Resilience.

Jennie Helmer

Chief Operations Officer at the British Columbia Emergency Health Services

Jennie Helmer brings over 30 years of experience in emergency health services across British Columbia. She began her career in 1993 as an Advanced Care Paramedic and now serves as the Chief Operations Officer for BC Emergency Health Services (BCEHS), one of the largest EMS systems in North America. Jennie holds both a Master’s in Education and a Master’s in Business Administration.  She is also a Board Member with the Paramedic Chiefs of Canada.

Beyond her leadership and academic work, Jennie remains deeply connected to her roots, contributing to her family’s organic potato farm. She brings the same dedication, adaptability, and problem-solving mindset required in farming to her role in navigating the complex and evolving landscape of modern Emergency Health Services.

Jason Killens

Chief Executive, London Ambulance Service

Chair, Association of Ambulance Chief Executives (AACE)

Jason is Chief Executive of the London Ambulance Service NHS Trust, providing 999 and 111 services to the UK’s capital city. Prior to his current role, Jason was the Chief Executive of the Welsh Ambulance Services University NHS Trust (2018 to 2025), which is the national provider of 999, 111 and non-emergency patient transport services for Wales. Jason has worked internationally as the Chief Executive of the South Australian Ambulance Service (2015 to 2018), prior to which he held various senior leadership roles in the London Ambulance Service, including Executive Director of Operations.

With three decades of service in the ambulance sector and having commenced his career as an Emergency Medical Technician, Jason is passionate about the delivery of high-quality, safe and effective patient care in partnership with a workforce of highly skilled, engaged and healthy people.

Jason is an Honorary Professor at Swansea University School of Human and Health Sciences and was awarded the Kings Ambulance Service Medal (KAM) in the 2023 Birthday Honours List. Jason assumed the role of Chair of the Association of Ambulance Chief Executives in September 2024.

 

Freddy Lippert MD

International Chief Medical Officer at Falck

Associate Professor at Faculty of Health and Medical Sciences, University of Copenhagen, Copenhagen, Denmark.

Freddy Lippert, MD, FERC, Honorary Member of the European Resuscitation Council (ERC), is International Chief Medical Officer at Falck and Associate Professor at Faculty of Health and Medical Sciences, University of Copenhagen, Copenhagen, Denmark.

He is founding member and current president of the European Association of Emergency Medical Services (EMS Europe) and founding member of the Global Resuscitation Alliance (GRA). With over 25 years in emergency care, including 10 years as CEO of EMS Copenhagen EMS, he is an experienced clinician, medical director, and researcher specializing in system design, innovation and implementation. He has authored over 200 peer-reviewed scientific publications.

 

Professor Vivienne Tippett

Head of School, Queensland University of Technology, Retd

Adjunct Professor Vivienne Tippett has extensive experience as a researcher, author and consultant in health systems, with a special interest in emergency pre-hospital, disaster and emergency health systems. Her work has been recognised with an OAM for services to medical education (2018) and a Distinguished Service medal from Queensland Ambulance Service (2012) for services to paramedic research.

Between 2013 and 2021 she was Lead Researcher for the Warnings and Communication Theme of the Bushfire and Natural Hazards CRC which was recognised with a CRC Association national award for research innovation (2019).

Tony Walker

Adjunct Professor Tony Walker ASM
Professor of Paramedicine, Monash University

Tony has more than four decades of experience in ambulance and emergency services, most recently serving as Chief Executive Officer of Ambulance Victoria.

A registered paramedic, Tony is a Life Member and Fellow of the Australasian College of Paramedicine and holds adjunct appointments as Professor of Paramedicine at Monash University and Professor and Vice-Chancellor’s Strategic Fellow at Victoria University. He also serves as a non-executive director of Life Saving Victoria, the Prostate Cancer Foundation of Australia and TLC for Kids.

Tony continues to contribute as an academic, consultant and strategic adviser, supporting the advancement of emergency medical services and strengthening outcomes for the communities they serve.

 

 

2025 CAA Awards for Excellence Booklet