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FIRST By CAA - March Issue Now Live!



Dear friends & colleagues,

I’m pleased to share with you the first 2021 issue of FIRST by CAA.

In this edition, we are celebrating some great achievements from across the sector, including our CAA2021 Women in Ambulance Honour Recipients and the $40 million grant awarded to The Australian Stroke Alliance that will see incredible developments in pre-hospital care for stroke patients. 

In honour of International Women's Day, we are pleased to introduce Her Excellency The Right Honourable Dame Patsy Reddy, Governor-General of New Zealand, as our cover star for this edition.

As always, thank you for choosing FIRST to keep up to date on all the latest ambulance industry developments and stories.

And while your spending time with FIRST, take a second to jump on the new CAA Directory website to meet the companies who work across the ambulance sector, pop over to see what our next webinar will be and if you are looking at job opportunities in the sector visit our Job Board.

With kindest regards,

Mojca Bizjak-Mikic
General Manager







Interview with Dame Patsy Reddy
Her Honorable The Right Dame Patsy Reddy was sworn in as New Zealand's 21st Governer-General for a 5-year term in September 2016. She speaks with us regarding her passion for arts and culture, her career journey, and her thoughts on the progress of women in leadership roles. 

Click Here to Read More




National Mental Health and Wellbeing Study of Police and Emergency Services 
Beyond Blue’s Police and Emergency Services Program commenced in 2014. As the third and final phase of the program, the National Mental Health and Wellbeing Study of Police and Emergency Services, comes to an end, Chief Community Officer, Patrice O’Brien reflects on the lessons learned and some considerations about the way forward.

Click Here to Read More




The Transition from Clinician to Manager: the Paramedic Experience
Promotion from paramedic to manager is common in ambulance services across the world, yet there has, to date, been limited research on this topic related to the paramedics’ experience of this role transition. Karen Stewart's research project explores the experiences of paramedics who have made this transition.

Click Here to Read More



Thursday 29th April at 11.30am AEDT

A panel of experts from the Australian Stroke Alliance will share an update on pre-hospital stroke care guidelines, including an update on "The Golden Hour" grant, which will deliver new technologies that will improve diagnosis, treatment times, and post-stroke care. Speaking during this webinar are Professor Geoffrey Donnan AO, Professor Steve Davis, Sharon McGowan, Mick Stephenson, and a live Q+A with Dr Damien Easton.

This webinar is free to all, and participants are eligible for CPD points



CodeRiver Studio Alpha State


To visit The Directory please visit 



Are you looking for your next exciting career opportunity? 

Check out the CAA Job Board on our website for information regarding current roles available within our member services and the wider ambulance sector.



About The Council of Ambulance Authorities       

The Council of Ambulance Authorities is the peak industry body for Australian, New Zealand and Papua New Guinea statutory ambulance services. CAA represents a unified voice for the pre-hospital sector working to respond to changing community needs by collaborating on issues of metropolitan, regional, national and international significance. and works tirelessly to collaborate on the ambulance and pre-hospital issues of metropolitan, regional, national and international significance.

The CAA was set up in 1962 to provide ambulance service CEOs with a networking opportunity to discuss issues, learnings and achievements current to the pre-hospital industry. Today, the board consists of CEOs from each member service.

Member services collective knowledge and expertise provide a sound foundation to explore opportunities for improvement and innovation and to advocate on the sector's behalf in key areas.

To read more about us visit our website.